1. Information we collect
- Account details such as your email address, password setup status, and sign-in timestamps.
- Device details such as device identifiers, app version, platform, and linked-device status.
- Playlist or provider details you choose to store in your account portal or cloud-linked setup.
- Billing details such as plan, customer ID, subscription status, transaction status, and payment-provider references.
- Operational and security data such as rate-limit records, request status, and basic logs needed to keep the service running.
2. How we use information
- To create and secure accounts.
- To pair your phone with your TV and link devices to the same account.
- To store playlists or cloud-synced settings that you ask us to keep.
- To process premium billing, confirm entitlements, and prevent fraud or abuse.
- To diagnose service problems, improve product reliability, and enforce our terms.
3. Third parties
TiviGlass may use third-party providers to operate core parts of the service, including hosting, authentication, storage, and payment processing. Those providers may process information on our behalf only as needed to deliver the relevant function.
Payment information is handled by the disclosed payment provider at checkout. TiviGlass does not claim to own or license third-party IPTV services, playlists, or streams that you choose to connect.
4. Content-source responsibility
If you store playlist or provider details in TiviGlass, you remain responsible for making sure those sources are lawful and authorized. This policy does not change that responsibility, and TiviGlass does not provide or endorse unauthorized content sources.
5. Retention
We keep account, device, playlist, and billing records for as long as reasonably needed to operate the service, maintain account continuity, enforce our terms, meet legal obligations, and resolve disputes.
6. Security
We use reasonable technical and organizational measures to protect service data, but no system is perfectly secure. You should also protect your device, account password, and access to email inboxes used for sign-in.
7. Your choices
- You can stop using the service at any time.
- You can remove playlists from the account portal that you no longer want stored there.
- You can cancel recurring premium billing before the next renewal date.
8. Changes to this policy
We may update this policy as the service changes. The effective date at the top of this page identifies the current published version.